We leverage the time-zone difference between Asia and Europe, the US to shorten delivery time for our clients. Our customizable back-office solutions help our clients to ensure quality while reduce delivery time and lower operation cost.

IMT's BPO Service Offerings

Data entry services

Data entry
Form processing
Order taking and processing

Image processing

Logo design, stationery design
2D and 3D graphic design
Photo retouching
Brochure and catalog design
Map processing

Backoffice Solutions

Manual data verification / validation for B2B and B2C systems
Application packaging and submission to Apple appstore, Google Play, Amazone appstore, Windows store...
Research and information processing
Document translation and verification
Convert construction architecture layouts to eletronic format and processing
2D/3D floorplan

Voice

Voice to text
Voice test
Voice training for AI systems
Call Center, Customer Service Center
Outbound call center: Telesales, telemarketing

Translation

Product translation
Text translation
Speech translation

Supported Languages

English
French
German
Japanese
Chinese (Mandarin and Cantonese)
Vietnamese
Thai

Why IMT for BPO Services

Why Vietnam

World top global BPO outsourcing location by Cushman & Wakefield (2015)
Young and dynamic workforce with English is taught from grade 1 and Japanese is taught as optional foreign language from grade 6. Vietnam also has a large community speaking Chinese
Strong Western business curture awareness
Vietnam is one of the top 10 countries with engineering graduated (World Economic Forum 2015)
Safe and Secure environment: very friendly investor environment and one of the world top economy growth countries
Good telecom infrastructure: 137% mobile phone penetration, 37% internet penetration (Vietnam ICT whitebook 2014)

IMT - Your reliable Asia based BPO provider

International standard: Information Security Management System (ISMS) ISO 27001:2005 by UKAS, England
Competitive cost
One stop service: from text to voice, data processing to AI training, Call center
Support multiple languages: English, Japanese, Chinese, German, French, Vietnamese, Khmer...
Flexible working models: Time & Material, per seat, per agent, per product or per project...
Ability to scale up quickly leveraging the large pool of young talents in Vietnam
Our BPO center is located in Vietnam and can operate 24/7 to support your business around the world

To learn more how our BPO team helps clients to achieve cost saving while ensuring quality of delivery please click following success stories: