Services
We leverage the time-zone difference between Asia and Europe, the US to shorten delivery time for our clients. Our customizable back-office solutions help our clients to ensure quality while reduce delivery time and lower operation cost.
IMT's BPO Service Offerings
Data entry services
- Data entry
- Form processing
- Order taking and processing
Image processing
- Logo design, stationery design
- 2D and 3D graphic design
- Photo retouching
- Brochure and catalog design
- Map processing
Backoffice Solutions
- Manual data verification / validation for B2B and B2C systems
- Application packaging and submission to Apple appstore, Google Play, Amazone appstore, Windows store...
- Research and information processing
- Document translation and verification
- Convert construction architecture layouts to eletronic format and processing
- 2D/3D floorplan
Voice
- Voice to text
- Voice test
- Voice training for AI systems
- Call Center, Customer Service Center
- Outbound call center: Telesales, telemarketing
Translation
- Product translation
- Text translation
- Speech translation
Supported Languages
- English
- French
- German
- Japanese
- Chinese (Mandarin and Cantonese)
- Vietnamese
- Thai
Why IMT for BPO Services
Why Vietnam
- World top global BPO outsourcing location by Cushman & Wakefield (2015)
- Young and dynamic workforce with English is taught from grade 1 and Japanese is taught as optional foreign language from grade 6. Vietnam also has a large community speaking Chinese
- Strong Western business curture awareness
- Vietnam is one of the top 10 countries with engineering graduated (World Economic Forum 2015)
- Safe and Secure environment: very friendly investor environment and one of the world top economy growth countries
- Good telecom infrastructure: 137% mobile phone penetration, 37% internet penetration (Vietnam ICT whitebook 2014)
IMT - Your reliable Asia based BPO provider
- International standard: Information Security Management System (ISMS) ISO 27001:2005 by UKAS, England
- Competitive cost
- One stop service: from text to voice, data processing to AI training, Call center
- Support multiple languages: English, Japanese, Chinese, German, French, Vietnamese, Khmer...
- Flexible working models: Time & Material, per seat, per agent, per product or per project...
- Ability to scale up quickly leveraging the large pool of young talents in Vietnam
- Our BPO center is located in Vietnam and can operate 24/7 to support your business around the world
To learn more how our BPO team helps clients to achieve cost saving while ensuring quality of delivery please click following success stories: