Services

We leverage the time-zone difference between Asia and Europe, the US to shorten delivery time for our clients. Our customizable back-office solutions help our clients to ensure quality while reduce delivery time and lower operation cost.

IMT's BPO Service Offerings

Data entry services

  • Data entry
  • Form processing
  • Order taking and processing

Image processing

  • Logo design, stationery design
  • 2D and 3D graphic design
  • Photo retouching
  • Brochure and catalog design
  • Map processing

Backoffice Solutions

  • Manual data verification / validation for B2B and B2C systems
  • Application packaging and submission to Apple appstore, Google Play, Amazone appstore, Windows store...
  • Research and information processing
  • Document translation and verification
  • Convert construction architecture layouts to eletronic format and processing
  • 2D/3D floorplan

Voice

  • Voice to text
  • Voice test
  • Voice training for AI systems
  • Call Center, Customer Service Center

Translation

  • Product translation
  • Text translation
  • Speech translation

Supported Languages

  • English
  • French
  • German
  • Japanese
  • Chinese (Mandarin and Cantonese)
  • Vietnamese

Why IMT for BPO Services

Why Vietnam

  • World top global BPO outsourcing location by Cushman & Wakefield (2015)
  • Young and dynamic workforce with English is taught from grade 1 and Japanese is taught as optional foreign language from grade 6. Vietnam also has a large community speaking Chinese
  • Strong Western business curture awareness
  • Vietnam is one of the top 10 countries with engineering graduated (World Economic Forum 2015)
  • Safe and Secure environment: very friendly investor environment and one of the world top economy growth countries
  • Good telecom infrastructure: 137% mobile phone penetration, 37% internet penetration (Vietnam ICT whitebook 2014)

IMT - Your reliable Asia based BPO provider

  • International standard: Information Security Management System (ISMS) ISO 27001:2005 by UKAS, England
  • Competitive cost
  • One stop service: from text to voice, data processing to AI training, Call center
  • Support multiple languages: English, Japanese, Chinese, German, French...
  • Flexible working models: Time & Material, dedicated, per product or per project...
  • Ability to scale up quickly leveraging the large pool of young talents in Vietnam

To learn more how our BPO team helps clients to achieve cost saving while ensuring quality of delivery please click following success stories: